Support

Where to get help #

  • Discord: https://discord.gg/AmpBDxRAKu
  • In the server's onboarding question "Which Romano Assets kits do you use?", pick All In One Interaction Kit. That gives you the kit's role so you see its news.
  • Ask in #help, report problems in #bug-reports, suggest ideas in #feature-requests. Add the Interaction Kit tag to your post.
  • Bug tracker: https://github.com/romanoassets/RomanoAssetSupport
  • Search the open issues first: your bug may already be known.
  • Use the Bug report form and pick this kit in its Product list (label interaction-kit).
  • Website: https://romanoassets.github.io
  • Email: marklromano@outlook.com

What to include #

Paste the kit's support info into your post or issue:

  • Kit version (Tools > All In One Interaction Kit > Help and Support > Copy Support Info gives you all of this)
  • Unity version (exact, from Unity Hub, e.g. 6000.3.24f1)
  • Render pipeline (Built-in, URP or HDRP)
  • Input: legacy Input Manager or Input System (and its version)
  • Multiplayer: Netcode for GameObjects version, and whether the problem happens on the host, a client or both
  • What you did, what you expected, what happened, and any Console errors

The in-game debug overlay (Interaction Debug Overlay component, F3) shows why an object can't be used. A screenshot of it helps a lot.

Something unclear or wrong? Tell us · Get help