Support

How can we help?

Most answers are in the documentation. If something is broken or unclear, tell us: every report is read by the person who wrote the tool.

Reporting a bug

Send these and we can fix it fast

In the Prefab Builder window, ⋮ > Copy support info puts the kit's version, Unity's version, your render pipeline and your kits on the clipboard. Nothing is sent anywhere: it only goes where you paste it.

  1. The support info from ⋮ > Copy support info.
  2. What you did, step by step, and what you expected to happen.
  3. What happened instead, with a screenshot if it shows in the Scene view.
  4. Any red errors from the Console (click one, then copy its full text).
  5. The pack you were using, if the problem is with a particular piece.

Common questions

Before you write

Which Unity versions and pipelines are supported?

Unity 6000.0 LTS or newer, with the Built-in Render Pipeline, URP or HDRP.

How do I update without losing my kits?

Delete Assets/AllInOnePrefabBuilderKit (or Assets/AllInOneWorldBuilderKit from before 0.8), then import the new version. Your kits, rules and palettes live in Assets/AllInOnePrefabBuilderData and are kept.

A piece looks pink.

Its material is for a different render pipeline. Convert the pack's materials with your pipeline's material converter. See Troubleshooting for more.